エピソード

  • Under the Radar: Sheila Dye on the Importance of Subrogation and Service
    2025/06/04

    In this episode, I interview Sheila Dye, Chief Operating Officer at Latitude Segregation Services, who found insurance through her husband. He even got a referral bonus for recruiting her to Nationwide! Sheila spent an impressive tenure there before finding Latitude. Her journey at a large organization, followed by a move to a smaller one, influenced her leadership style and approach to processes. Sheila shares the pivotal lessons she learned along the way, including the importance of listening, mentorship, and intentionally stepping out of your comfort zone to grow.

    What struck me most about Sheila is her blend of operational discipline and genuine care for people. We talk about leading through change, how to navigate tough transitions, and why creating a culture of accountability and compassion matters. Sheila also opens up about how motherhood shaped her leadership and the value she sees in investing in other women.

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    23 分
  • Walking the Talk: Lydia Ramos on Paving a Road for Others Which She Never Had Herself
    2025/05/28

    In this episode, I sit down with Lydia Ramos, Director of Student Relations for Young Risk Professionals of Denver, to explore how she turned a chance moment in an urban auto insurance office into a life of purpose, leadership, and fierce love. Her resilience, shaped by a childhood marked by instability, hunger, and survival, is awe-inspiring. In spite of her hardship, she speaks of it not with bitterness, but with profound reflection, saying, “Only in the past few years have I truly embraced how resilient I am.”

    Lydia opens up about being a gang-involved teen, a young mother in an abusive relationship, and a woman who found her footing in insurance when she needed a new path most. Today, she’s not just building a career, she’s building a legacy. With six children under one roof (and one already in her own house), Lydia’s home is a multigenerational, love-filled hub of support, laughter, and safety. We talk about authenticity in leadership, the future of the industry, and how Lydia’s mission is to create the kind of family, community, and professional space she never had growing up. “Insurance,” she says, “was my segway to a real life.”

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    34 分
  • The Art of the Possible: Ema Roloff on Putting People First in Digital Transformation
    2025/05/21

    In this episode, I sit down with someone whose digital presence precedes her in the best way possible. Ema Roloff, Co-Founder and Chief Growth Officer at Roloff Consulting, joins me to talk about her journey from the classroom to the world of digital transformation. With a background in teaching and more than a decade of experience helping companies modernize, Emma brings a powerful mix of curiosity, compassion, and communication to the table. We dig into how her unique approach to change management empowers businesses to not only adopt technology but truly embrace it with purpose and clarity.

    What I loved most about our conversation is Ema’s commitment to being a thoughtful leader in a space that’s often dominated by buzzwords and complexity. She breaks things down in a way that feels personal and actionable, whether she’s talking about automation, customer experience, or the empathetic side of leading change. We also talk about what it means to show up authentically online, the power of building in public, and how Emma’s role as an educator still shows up in her work every day.

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    38 分
  • Audacious AF: Miranda Fischer on Why the Insurance Industry Needs More Tattooed Weirdos with Fresh Ideas
    2025/05/14

    In this episode of InsHER, I interview the one and only Miranda Fischer, Producer at Alliant Insurance Services and a total force in the construction and surety space. From riding at the Grand Prix level in both Show Jumping and Dressage to operating heavy machinery and now representing some of the top AEC firms in New York, Miranda’s insurance story is anything but ordinary. We talk about how her unconventional background gives her a unique edge, and how she shows up authentically with neon multi-chrome eyebrows, full-body tattoos, and all. Miranda shares what it's like to be one of only a handful of female producers in her specialty and how she’s pushing boundaries simply by existing as her full self.

    We also get into the power of industry associations and the confidence they can instill, especially for women stepping into volunteer leadership roles. Miranda is involved in organizations like the Women Builders Council and Professional Women in Construction, and she explains how those spaces not only build community but spark lifelong friendships. She’s brutally honest, fiercely authentic, and endlessly bold, reminding us that we do deserve the seat we’ve earned and should have twice the audacity of everyone in the room. If you’ve ever felt like an outsider or questioned whether you belong, this episode is the reminder you didn’t know you needed.

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    30 分
  • Reclaiming Control: Jen Miller on Introspection and Finding What Works for You
    2025/05/07

    In this episode of InsHER, I interviewed Jen Miller, founder of Power Sales and Strategy. With more than 25 years of experience and over a decade coaching thousands of insurance professionals, Jen brings sharp insights, authenticity, and a deep understanding of what it takes to succeed. But in a way you can feel happy with.

    What stood out to me most was Jen’s powerful perspective on building confidence, especially for young women and introverts in an industry that often rewards the loudest voices. We dig into mentorship, intentional networking, and visibility in a remote world. From expressing your needs, to honoring your most productive hours, to designing a life and career that actually works, Jen demonstrates how leadership starts from within.

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    36 分
  • Say Yes, Then Figure It Out: Rocio Luna on the Value of Resourcefulness
    2025/04/30

    In this episode, I interview Rocio Luna, Workers’ Compensation Specialist and Risk Management Strategist. Rocio’s journey into insurance began with a simple yes. When a local agency needed help fast, she jumped in headfirst with no prior knowledge of workers’ comp. She candidly shares how Google became her best friend, how kind adjusters helped shape her foundation, and how she leaned into transparency, humility, and determination to earn her footing in a male-dominated space. Rocio opens up about those early years, the steep learning curve, and how developing client trust, especially when delivering tough news, was a cornerstone of her growth.

    We also talk about how Rocio’s experience in claims gave her the structure and insight to later build out scalable processes for risk management. Her transition into sales, while brief, taught her invaluable lessons about communication, confidence, and rejection. As a 25-year-old Latina woman surrounded by seasoned "golf guys," Rocio used her intuition and deep listening skills to form real connections with clients, and realized that being different was her strength. Her message to other women in the industry is powerful: don’t let intimidation or a number define your worth. You belong at the table, and your voice matters.

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    29 分
  • Act Like a Man? Nah. Lead Like Jana Byron
    2025/04/23

    In this episode, I interview Jana Byron, SVP and Practice Leader for Texas Marine at Lockton. With Greek roots and family ties to shipping, Jana’s journey into marine insurance was destined. She shares how her experience at a UK P&I Club, a place where she initially hesitated to join an all-female team, became a powerful experience that reshaped her views on women in leadership. From marine law to underwriting to now leading at Lockton, Jana opens up about embracing bold career moves, like asking for the job she wasn’t sure she’d get by channeling what she calls her “act like a man” moment.

    Jana also shares how much the industry has evolved from being the only young woman in a room to now seeing more diverse and dynamic representation. We talk about the power of hiring for culture over credentials, the necessity of psychological safety in high-performing teams, and the importance of creating space for spirited (but respectful) debate. Jana’s passion for building inclusive community is clear in her work with LEMI (Ladies of Energy & Marine Insurance), a network she co-founded to empower women across the industry.

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    35 分
  • Taking Left Turns to the Right Place with Cortney Helfrich
    2025/04/16

    In this episode, I interview Cortney Helfrich, Chief Personnel Officer at Wilber Group, one of the top subrogation agencies in the country. Cortney’s story is anything but linear. In her words, it’s a series of “left turns that got her to the right place.” From being ranked sixth in the nation in pole vaulting to walking away from the sport to pursue a career in insurance, her journey is full of unexpected pivots, each one leading her closer to her purpose. We talk about the powerful article that first sparked her passion for risk management, and how she’s spent 14 years growing with Wilber. She has tried nearly every role in the organization and now leads their People Resources department with authenticity and heart.

    Cortney opens up about what it means to be the only woman on the executive team, and how she uses that platform to champion mentorship, create psychological safety, and model what it looks like to lead while staying true to yourself. She shares her belief that it's okay to do what's best for you and your family, and that it's also okay to chase your dreams. We also talk about how to make insurance more visible and inspiring for future generations (yes, she’s dreaming of a subrogation specialist Halloween costume), and why she believes this industry offers the kind of stability and purpose young professionals are searching for.

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    49 分