In this episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo and Daniel McCraine dive deep into the often-overlooked but extremely important topic of running a business while managing illness. From the disruption of an unexpected cold or allergy season to more persistent, chronic health challenges, they explore what it really means to be a business owner who sometimes simply isn’t operating at 100%. The discussion is frank, relatable, and packed with empathy, as both hosts reflect on their own experiences—Daniel contending with severe hay fever, and Jennifer recounting the impacts of allergy treatments and bouts of exhaustion. Their conversation covers the different realities for business owners, whether you have the flexibility of working from home or run a brick-and-mortar business that depends on your physical presence.

The episode offers practical advice for all entrepreneurs trying to power through tough days. Jennifer and Daniel emphasize the value of setting up robust systems and procedures, and, when possible, having a reliable team in place so business doesn’t come to a halt when you need a break. Patricia also discussed lifestyle adjustments, like incorporating exercise to build stamina and energy, exploring nutritional choices such as cacao for a natural boost, and—most importantly—listening to your body’s signals before minor health hiccups become major roadblocks. Jennifer shares a cautionary tale about a business partner who ignored ongoing pain for too long, underscoring the critical lesson that your health must come first. The hosts encourage listeners to develop the self-awareness and self-permission needed to rest, seek medical support when necessary, and manage their workload realistically until they bounce back. With their signature warmth and humor, Jennifer and Patricia remind listeners that taking care of personal well-being is not a weakness, but the smartest investment any business owner can make for long-term success.

Keywords: managing business during illness, business operations with health issues, running a business when sick, business owner self-care, importance of systems and procedures, delegating business tasks, chronic illness and entrepreneurship, taking time off work, work-life balance, health impact on business, productivity during illness, brick and mortar business challenges, remote work flexibility, exercise for business owners, building stamina for entrepreneurs, boosting energy naturally, cacao benefits, magnesium and energy levels, alternative to coffee, mental health for business owners, team support in business, prioritizing health over business, seeking medical attention, burnout prevention, business continuity planning, coping with exhaustion, supporting family while sick, personal health management, permission to rest, impact of ignoring health

Welcome back to another episode of "It's the Bottom Line That Matters," the podcast dedicated to your growth and success in business. In today’s discussion, hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo are shining a spotlight on the power and necessity of continuous learning.

As technology evolves and business landscapes shift faster than ever, our hosts share their own approaches and challenges to staying informed and ahead. You’ll hear how Patricia relies on tools like ChatGPT and Google to quickly satisfy her curiosity, while Daniel reflects on balancing the sheer volume of new information with the need to filter out distractions and focus on what truly matters for his business. Together, they explore critical questions every entrepreneur faces: When should you push yourself to learn something new for a client? When is it better to delegate or partner with an expert? And how do you keep your knowledge current without getting overwhelmed?

Packed with practical tips—like building lists of credible resources, maintaining relationships with experts, and recognizing your own limits—this episode is a must-listen for anyone committed to long-term business success. Tune in for an honest conversation about why embracing lifelong learning isn’t just an advantage, but a necessity for thriving in today’s world—and how, at the end of the day, staying open to new ideas keeps you and your business moving forward.

Keywords: continuous learning, soft skills, staying on top, business landscape, ChatGPT, Google, internet learning, information overload, filtering information, technology changes, learning new skills, project scope, core services, referral partners, outsourcing, expertise, lifelong learning, marketing trends, data analytics, cookies, evolving technology, adaptation, trusted sources, knowledge acquisition, mentorship, education, running list, experts, professional development, curiosity

In this episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo and Daniel McCraine engage in a comprehensive discussion on the art and science of interviewing new team members. The conversation begins with the team sharing personal experiences and cautionary tales about intimidating or mishandled interviews, highlighting the importance of making candidates feel comfortable while avoiding overwhelming or legally risky practices. From an anecdote about facing a 12-to-1 interview panel to the potential legal implications of asking the wrong questions or promising a probationary period, the hosts underline that understanding both the formal and informal rules of interviewing is crucial for any business owner or hiring manager.

Beyond the pitfalls, the episode offers a wealth of actionable advice for structuring interviews that are both effective and compliant. Daniel emphasizes the value of behavioral-based questions while warning about potential embellishment and legal boundaries, and Jennifer explores best practices around skill assessments—such as when it’s appropriate to offer a paid project as part of the selection process. They also touch on how the formality or informality of an interview can be shaped by company culture, the specific role, or even the setting—ranging from structured office interviews to informal coffee shop meetings. Throughout, there’s a focus on clarity, professionalism, and not inadvertently leading candidates to believe they’ve secured a role. The discussion wraps with tips on evaluating fit, encouraging honest feedback, managing awkward silences for deeper insight, and ensuring both sides know how success will be measured in the role. Whether you’re new to hiring or a seasoned pro, this episode is packed with practical wisdom to help you conduct interviews that result in the right hires and a stronger, more cohesive team.

Keywords: interview process, hiring manager, business owner, soft skills, group interview, intimidating interviews, illegal interview questions, job candidate, probationary period, at-will employment, employment contracts, behavioral interview questions, embellishment in interviews, workplace ethics, conflict resolution, paid interviews, interview project, intellectual property, skill demonstration, VA trial projects, company culture, formality in interviews, employee onboarding, team compatibility, c-suite interview strategies, role expectations, success metrics, interview best practices, candidate assessment, lawsuit risk in hiring