"Do you know your numbers? Do you know what a customer costs? Do you know what it costs to get a customer? Do you know what you make from a customer? What's the end cost? How much new business do you want or need? How much capacity have you got? If you know how much money you need to make and how much it will cost you, you'll also need to know how much time you're going to need to dedicate to that." - Wendy Harris, Making Conversations Count - June 2023 

If you're feeling overwhelmed and uncertain when it comes to understanding your business numbers, constantly second-guessing your financial decisions and lacking confidence in setting realistic targets, then you are not alone!

Many small business owners struggle with these challenges, often resulting in missed opportunities and poor financial performance.

Instead of achieving the desired result of informed financial decisions and setting realistic targets, they may be experiencing financial stress, making uninformed decisions, and missing out on growth potential.

But fear not, there are practical steps and strategies that can empower small business owners to conquer their financial management challenges and achieve success.

• Grasp the key to overwhelming success by truly understanding your business metrics.
• Decode the hidden technique of calculating customer acquisition costs and profits for a thriving business.
• Get acquainted with the art of setting financial and time-related targets which manifest into reality.
• Learn innovative techniques to research and attract potential customers all whilst improving your bottom line.
• Become proficient in testing and measuring a variety of customer conversion strategies to boost your outreach.

What IS Making Conversations Count?

"Making Conversations Count" is a podcast from telemarketing and communication trainer Wendy Harris.

In it, she shares how to use conversation to build relationships in business.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here:

https://makingconversationscount.com/episodes/

Listen to Making Conversations Count

On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen