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Serving Success

Serving Success

著者: Matt Jennings
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SERVING SUCCESS: BITE-SIZED TIPS AND TOOLS FROM THE WORLD’S BEST RESTAURATEURS Serving Success is your trustworthy source for tools and tactics from the brightest minds in the restaurant industry. The team behind MAJC, including award-winning chef and restaurateur Matt Jennings, helm this podcast. These brief episodes provide essential tools and actionable insights you need to make immediate improvements in your business. Each bite-sized episode dives into a specific topic, ranging from how to score a cookbook deal, land a spot on the Food Network, earn your first Michelin star, and master PR without a publicist. Listeners gain exclusive access to the industry's top leaders, who share the techniques that have propelled them to success. Whether you're a restaurant owner, chef, or manager, Serving Success delivers the practical advice and inspiration you need to thrive in the competitive world of hospitality.2024 MAJC マネジメント マネジメント・リーダーシップ リーダーシップ 経済学
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  • How to Always Be Hiring Like a Pro
    2025/05/23

    HopDov’s Annie and Molly make the case that “fully staffed” is a myth. This episode breaks down proactive restaurant staffing strategies for long-term success.


    Takeaways:

    • Keep recruiting systems active, even when you feel covered.
    • Stay flexible with roles and schedules to attract top talent.
    • Organize your hiring workflow using smart hospitality software.

    Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

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    2 分
  • How to Have Difficult Conversations with Staff
    2025/05/22

    Difficult conversations don’t get easier with time—they get harder. HopDov’s Annie and Molly explain how restaurant leaders can communicate with transparency, empathy, and structure.

    Takeaways:

    • Schedule feedback conversations ahead of service, not after.
    • Prepare your messaging to reduce defensiveness.
    • Commit to consistency. Don’t let busy days push hard talks aside.

    Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

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    3 分
  • How to Create a Truly Safe and Respectful Workplace
    2025/05/21

    Creating a culture of safety and accountability is no longer optional. It’s essential. HopDov’s Annie and Molly explain how proactive training can protect your people and your business.


    Takeaways:

    • Train managers to identify and address inappropriate behavior.
    • Respond quickly and thoroughly to any harassment claim.
    • Use respectful workplace policies to safeguard your restaurant brand.

    Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

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    2 分

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