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Yum! Brands Chief Diversity and Inclusion Officer James Fripp oversees multinational brands including KFC, Pizza Hut and Taco Bell. Working his way up the ranks from a shift manager in Taco Bell stores to a global-facing leader, Fripp learned first-hand that inclusion isn’t just an HR topic buried in corporate annual reports, but an artform with the capacity for global impact. He explains how vital authentic relationships are to building trust that can foster truly inclusive company culture.
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