• Mindfulness in the Workplace with Ram Ganesan
    2024/09/12

    We’re excited to welcome Ram Ganesan, serial entrepreneur, co-founder of Kaboom AI, and former Global Head of Digital Experience at Encora, for a live conversation on The Bliss Business Podcast.


    Ram’s journey from building and exiting Sooryen Technologies to launching Kaboom AI showcases his deep passion for entrepreneurship, customer success, and innovation.


    Now, he’s applying his unique insights from B2B services, SaaS platforms, and digital commerce to reshape how businesses manage key accounts and relationships through AI-powered solutions.


    What to expect:


    + How Ram integrates mindfulness into his leadership style to foster creativity, innovation, and strong company culture.


    + The magic behind his previous entrepreneurial success and how he’s recreating that culture at Kaboom AI.


    + How Kaboom’s AI solutions are bridging the gaps between Sales, Operations, Delivery, and Finance, helping businesses unlock new revenue streams and strengthen key relationships.


    + Ram’s vision for the future of B2B relationship management and how AI can help businesses scale personal touch in customer experience.


    Ram’s story is an inspiring example of how mindfulness and innovation can go hand-in-hand to create meaningful growth in business and in life.


    Don’t miss this opportunity to gain valuable insights from a leader who’s been at the forefront of digital transformation and customer success.

    続きを読む 一部表示
    44 分
  • Empathy Expansion Kit: Scaling Personal Touch in a Growing Business
    2024/09/11

    In today's episode of The Bliss Business Podcast - Expansion Kit Series, we tackle one of the biggest challenges for growing businesses: maintaining the personal touch that makes customers feel valued, even as you scale.


    Join Stephen Sakach and Tullio Siragusa in this short but powerful Empathy Expansion Kit episode as they explore how to build love into scalable systems without losing the personal connections that helped you grow.


    ✨ Key Takeaways:


    + The importance of keeping your customer relationships authentic as you expand.


    + Strategies to empower employees to maintain personal service at scale.

    Leveraging technology to enhance personalized interactions without sacrificing empathy.


    + 📈 Scaling your business doesn't mean losing your heart. Learn how to scale thoughtfully and keep that human connection alive.


    続きを読む 一部表示
    13 分
  • The Differentiation Blueprint: Building Winning Customer Experiences
    2024/09/10

    In today's competitive business landscape, delivering exceptional customer experiences can make all the difference. In this episode of The Bliss Business Podcast, we dive into The Differentiation Blueprint, exploring how businesses can stand out by creating truly unique and impactful customer journeys.


    ✨ Key Highlights:

    + Strategies for designing customer experiences that set your brand apart.

    + Tactical approaches to ensure every touchpoint is optimized for maximum impact.

    + How to align your team around delivering unforgettable experiences that keep customers coming back.


    Join Stephen Sakach, Tullio Siragusa, and Ash Maher as they break down what it takes to build a winning customer experience strategy, covering everything from process improvement to empathetic engagement.

    💡 Whether you're a leader, entrepreneur, or CX enthusiast, this episode is packed with actionable insights to help you elevate your brand!

    続きを読む 一部表示
    47 分
  • Building Community and Connection in Business with Christopher Fox, Ph.D.
    2024/09/05

    We're excited to have Christopher Fox, Founder of Ideas-Led Growth, join us on The Bliss Business Podcast for an insightful discussion on the power of communication and connection in the business world.


    Christopher is the mastermind behind the GRACE method—a groundbreaking approach designed to infuse business strategies with empathy, ethical leadership, and purposeful growth.


    Episode Highlights:


    + Explore the GRACE method and how it redefines business communication, making it more intentional and human-centered.

    + Learn from Christopher’s unique approach to fostering genuine connections that drive both personal and organizational growth.

    + Discover how integrating empathy and ethics into your strategy can lead to sustainable success and deeper relationships with your community.


    Christopher’s work at Ideas Led Growth is transforming the way businesses think about growth, emphasizing the importance of aligning values, communication, and strategy to build communities that thrive.


    Whether you're a leader, entrepreneur, or someone looking to enhance your business relationships, this episode offers invaluable insights.


    Don’t miss this conversation with our hosts Stephen Sakach, and Michael Liwski and Tullio Siragusa that will inspire you to connect more meaningfully and lead with purpose.

    続きを読む 一部表示
    46 分
  • Empathy Expansion Kit: Empathy at Scale - AI in Customer Experience Personalization
    2024/09/04

    Can AI truly enhance customer experience with empathy? In this episode of The Bliss Business Podcast, Stephen Sakach and Tullio Siragusa dive into the fascinating intersection of AI and customer experience personalization. Discover how AI can not only meet but exceed customer expectations by creating empathetic connections at scale.


    Episode Highlights:


    + Explore the four stages of the emotional customer journey and how AI can navigate them with empathy.

    + Understand the potential of AI to automate personalized interactions, making customers feel valued and understood.

    + Learn how companies like Amazon and Netflix are leveraging AI to deliver highly personalized experiences.


    If you're curious about how AI can transform your customer interactions with a human touch, this episode is a must-listen.

    続きを読む 一部表示
    12 分
  • Harley Davidson - A Cautionary Tale of Community Turning Against a Brand
    2024/09/03

    Join us on the Bliss Business Podcast as we dive into a compelling story with a new episode titled "Harley Davidson - A Cautionary Tale of Community Turning Against a Brand."


    In this episode, Stephen Sakach, Tullio Siragusa, and Ash Maher discuss the unexpected backlash Harley-Davidson faced from its core community. We'll explore what led to this brand-community clash, the lessons learned, and how companies can navigate the delicate balance between evolving their values and staying true to their loyal customer base.


    👉 Tune in to learn:


    + The dynamics of community trust and brand loyalty.

    + How cultural and social shifts impact longstanding brands.

    + Strategies for aligning company actions with community expectations without alienating your core audience.


    Don't miss this insightful episode filled with actionable takeaways for brands looking to grow with their communities in mind.

    続きを読む 一部表示
    41 分
  • Building Community and Connections in Business with Lisa Druxman
    2024/08/29

    We’re thrilled to welcome Lisa Druxman, founder of FIT4MOM, to The Bliss Business Podcast! In this episode, we dive into the incredible journey of how Lisa built the nation’s largest fitness program for moms, transforming it into a powerful community that supports women at every stage of motherhood.


    Episode Highlights:


    + Discover how Lisa has blended her passion for fitness with her mission to empower and connect women.

    + Learn about the challenges and rewards of building a community-focused business.

    + Gain insights into fostering authentic connections and creating a supportive network in the entrepreneurial world.


    Lisa’s story is a testament to the power of purpose-driven business and the impact of strong community ties.


    Whether you're an entrepreneur, a leader, or someone looking to build meaningful connections in your work, this episode is packed with valuable lessons and inspiration.


    Don't miss out on this heartwarming and insightful conversation!

    続きを読む 一部表示
    42 分
  • Empathy Expansion Kit: AI CMO - Scaling Empathy & Humanity Through Marketing
    2024/08/28

    🎙️ Scaling Empathy & Humanity Through AI in Marketing 🌟

    In this insightful Empathy Expansion Kit episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa explore how to effectively scale empathy and humanity through your marketing efforts using AI-driven strategies.


    Episode Highlights:

    • Discover the three critical elements: brand voice, brand purpose, and authentic storytelling, and how they come together to create impactful marketing campaigns.
    • Learn how AI can help align these elements, ensuring consistency across all your marketing channels.
    • Hear examples of top brands like Patagonia and Lego that have successfully integrated empathy and purpose into their marketing, driving not just profit but also positive social impact.

    Whether you're a marketer looking to enhance your brand's connection with its audience or a business leader aiming to incorporate more humanity into your strategies, this episode is packed with actionable insights.

    Don't miss out on this opportunity to learn how to scale your marketing efforts with heart and integrity.

    続きを読む 一部表示
    11 分