The latest podcast explores the transformative potential of artificial intelligence in conveyancing, focusing on its ability to enhance efficiency, reduce administrative burdens, and improve risk management. Host David Opie is joined by Chris Harris, the founder of Collaborative Conveyancing, who shares insights into how AI-driven tools can streamline tasks such as document analysis, inquiry management, and property searches.

A key takeaway is the shift in client expectations, as AI enables faster information retrieval and response times. Clients are increasingly using AI to fact-check legal processes, which raises new challenges for conveyancers in maintaining trust and transparency.

The discussion delves into the ethical considerations and regulatory challenges surrounding AI adoption, emphasizing the importance of human oversight to mitigate risks such as misinformation and data security concerns. While AI can automate routine processes, the necessity for legal expertise remains crucial in complex property transactions.

Chris Harris presents real-world examples of AI applications, including automated inquiry handling and AI-driven voice assistants for conveyancing quotes. While AI will not replace conveyancers, it is poised to reshape workflows, allowing professionals to focus on complex legal matters rather than routine administrative tasks.

Ultimately, the conversation underscores that AI is not a threat but a tool that, when implemented responsibly, can empower conveyancers and enhance the property transaction process.

The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views.

Thank you to our podcast sponsors PEXA, Osprey Approach, and VacantC Legal Recruitment.

The latest Today's Conveyancer Podcast welcomes PJ Singh and George Levett of Conveyancer Plus to discuss how they are working with firms to help them manage their pipelines, and create a consistent pipeline of work, rather than become over-reliant on third part lead sources.

The discussion covers how using outsourced services can bring down complaints around communications (conveyancing is the most complained about areas of consumer of law), ensure consistency in pricing and process, which sets expectations accordingly at the outset of the relationship.

Interestingly, analysis of their service identifies the average call duration with a prospective client is over 8 minutes; and despite the array of communications options (instant messaging, email, live chat etc) George says 80% of enquiries prefer phone calls.

The result is a 95% conversion on estate agent and broker referrals (vs. industry average of 70–80%); near 30% conversion on comparison site leads (vs. typical 5–10%); and 60% conversion on website leads (vs. typical 30–40%).

Only by understanding your numbers in relation to live files and soon-to-be -completed matters can firms be proactive with their business development and ensure they are making data-driven decisions on workload and future bottlenecks.

PJ and George share their experience of working with firms to improve their conversion rates; not just from the point of view of direct engagement with clients, but also the lessons being learnt around what should be on firm's social media, what should be on their websites, and how consumers respond.

The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views.

Thank you to our podcast sponsors PEXA, Osprey Approach, and VacantC Legal Recruitment.

Expert legal trainer Ian Quayle of IQ Legal Training returns in this series of bitesize Today's Conveyancer Podcast episodes to explore a range of topics around conveyancing.

"Transaction Tips" draws on Ian's extensive experience in and around the property sector discussing important topics conveyancers need to be thinking about.

The latest episode considers the bizarre case of Patarkatsishvili and another -v- Woodward-Fisher; better known as the £32.5 million property in London, where the buyer successfully rescinded the contract due to a concealed infestation of clothes moths.

The case serves as a cautionary tale about the importance of full and honest disclosure in the conveyancing process says Ian who provides a comprehensive overview of the case, as well as commentary on the impact for conveyancers when it comes to full disclosure on the TA forms, and the impact on the material information debate.

Ian warns conveyancers to clearly define their role and liability in their retainers, especially when information is shared before formal instruction. He adds misrepresentation—especially fraudulent or reckless—can lead to rescission and damages; Conveyancers must be cautious in advising clients and should avoid assuming liability for pre-instruction disclosures; and reminds us the case underscores the growing importance of transparency, due diligence, and clear legal boundaries in property transactions.

Ian will be back throughout the rest of the year with more Transaction Tips on the Today's Conveyancer Podcast. For information about the training Ian runs please visit www.todaysmedia.co.uk/todays-legal-training.

The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views.

Thank you to our podcast sponsors PEXA, Osprey Approach, and VacantC Legal Recruitment.