In this vibrant episode of the Tourism Hub Podcast, host Despina Karatzias chats with Melissa Souter Robertson from the Shire of Collie, WA, as they discuss her experiences at the recent ART convention in Mackay. Melissa shares her enthusiasm for the event, highlighting the inspiring speakers and invaluable insights gained from the agritourism conference, which has sparked her interest in implementing similar initiatives in her region.

Listeners will discover the unique features of Collie, a picturesque town located just two and a half hours south of Perth, known for its stunning bushland, converted lakes, and extensive trail networks. Melissa elaborates on the town's transformation into an official trail town, boasting over 160 kilometres of mountain biking, hiking, and horse riding trails, making it a haven for outdoor enthusiasts.

The conversation also delves into the importance of networking within the tourism industry, as Melissa reflects on the connections made during the convention and the wealth of knowledge shared among peers. She emphasises the value of collaboration and support among tourism professionals, encouraging listeners to embrace these opportunities for growth and innovation.

As Melissa prepares to explore the local mountain biking trails and national parks, she expresses her excitement to return to Collie with fresh ideas and insights to share with her team. This episode is a must-listen for anyone looking to enhance their tourism offerings and foster community connections.

Connect with Despina Karatzias:

Website: Institute of Excellence
LinkedIn: Despina Karatzias
Instagram: @despinakaratzias

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Facebook: Institute of Excellence | Tourism Hub Podcast

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Show hosted by Despina Karatzias and brought to you by Tourism Hub in association with Institute Of Excellence.

Stay inspired, stay connected, and remember to share your tourism journey with the world!

In this insightful episode of the Tourism Hub Podcast, host Despina Karatzias dives deep into the crucial topic of seasonality in tourism, exploring how it can be both a challenge and an opportunity for businesses. Drawing from her own experiences in the hot air balloon industry, Despina shares valuable strategies on how small businesses can effectively manage seasonal fluctuations and thrive throughout the year.

Listeners will learn the importance of understanding and anticipating seasonal trends by analysing data and booking patterns, enabling them to make informed decisions about staffing, promotions, and marketing. Despina emphasises the power of diversifying offerings, encouraging operators to think creatively and extend their services to cater to different audiences during off-peak times.

The episode also highlights the significance of targeting shoulder season visitors, building loyalty programmes, and leveraging technology to streamline operations. Collaboration within the local business community is underscored as a key strategy to enhance visibility and value, while planning off-season events and promotions is presented as a fun and effective way to attract visitors year-round.

With inspiring examples and actionable insights, this episode is a must-listen for tourism professionals eager to adapt and innovate in the face of seasonal challenges. Tune in and ignite your passion for excellence in the tourism industry!

00:00 - Seasonality, one of the most important features of tourism demand
02:46 - Understanding and anticipating your seasonal trends is a powerful business strategy
05:27 - Building loyal and reward programmes can help you attract loyal customers
06:28 - Use technology to maximise high season and soften dips during low season
09:55 - This is the 71st episode of the Tourism Hub podcastConnect with

Article: 6 Seasonal Strategies For Small Businesses in 2025

Connect with Despina Karatzias:

Website: Institute of Excellence
LinkedIn: Despina Karatzias
Instagram: @despinakaratzias

Follow us on social media for updates:

Facebook: Institute of Excellence | Tourism Hub Podcast

Instagram: @instituteofexcellencehq | @tourismhubpodcast | @despinakaratzias

YouTube: Institute of Excellence | Despina Karatzias

Show hosted by Despina Karatzias and brought to you by Tourism Hub in association with Institute Of Excellence.

Stay engaged, stay sustainable, and remember to share your journey with the world!

In this enlightening episode of the Tourism Hub Podcast, host Despina Karatzias sits down with ne Lewis from Ecotourism Australia to discuss the vital intersection of agritourism and sustainable practices. Corinne shares her experiences from the recent ART conference, highlighting the inspiring stories of local farmers who are blending their agricultural roots with tourism, all while navigating the unique challenges of this evolving sector.

Listeners will gain insights into the certification process offered by Ecotourism Australia, which helps operators understand their sustainability journey through a structured scorecard system. Corinne emphasises the importance of not just achieving certification but also effectively communicating these sustainable practices to potential travellers. She encourages operators to showcase their commitment to sustainability and community engagement, reinforcing that it's not merely about having a certificate, but about embodying these values in every aspect of their business.

As the conversation unfolds, the episode explores the growing demand for authentic travel experiences and the role of local communities in shaping these offerings. Corinne's passion for supporting both small operators and larger hotel chains in their sustainability efforts shines through, making this episode a must-listen for anyone in the tourism industry looking to innovate and thrive.

Connect with Despina Karatzias:

Website: Institute of Excellence
LinkedIn: Despina Karatzias
Instagram: @despinakaratzias

Follow us on social media for updates:

Facebook: Institute of Excellence | Tourism Hub Podcast

Instagram: @instituteofexcellencehq | @tourismhubpodcast | @despinakaratzias

YouTube: Institute of Excellence | Despina Karatzias

Show hosted by Despina Karatzias and brought to you by Tourism Hub in association with Institute Of Excellence.

Stay engaged, stay sustainable, and remember to share your journey with the world!