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In this episode of Will Power, host Will dives deep into virtual assistants (VAs) and how they can support multi-location private healthcare practices. Kayla Pollack and Tone Williams from Virtual Rockstar, a company specializing in placing VAs, share their invaluable insights and experiences, revealing the key differences between successful VA implementation in large vs. small practices.

Key Discussion Points:

• The Power of Teamwork: Discover why multi-location practices that embrace a team approach to VAs, rather than individual hires, experience greater success and smoother integration. Learn how a support system and shared learning environment contribute to better outcomes.
• Setting Your VA Up for Success: Understand the critical role of training and onboarding.
• Who Isn't Ready for a VA: Tone provides clear indicators of individuals who might not be a good fit for a virtual assistant, emphasizing the need for some level of organization and established processes before bringing on remote support.
• Hiring for Specific Skills: Learn why the "jack of all trades" VA is a myth.
• The Top 5 Most Successful VA Roles in Healthcare: Get a breakdown of the most impactful VA roles for multi-location practices.
• Hiring for Culture: Discover why cultural fit is paramount when hiring VAs. Learn how one successful multi-location practice prioritized personality and alignment with their team and patients during the interview process.
• Two Models for Multi-Location Practices: Explore two distinct approaches to integrating VAs: the "all-in" approach for established practices and a more gradual "scaling as you grow" model. Understand the pros and cons of each.
• Saving Money & Improving Lives: Hear a real-world example of a multi-location practice saving over $250,000 annually while experiencing improved results and fostering a strong connection with their VA team in the Philippines.
• The Importance of Onboarding & Ongoing Support: Understand the crucial role of structured onboarding and ongoing communication in building successful long-term relationships with your virtual assistants. Learn about Virtual Rockstar's hands-on approach to support.
• The Impact Beyond Business: Discover the profound impact that hiring VAs at a fair wage can have on families and communities in the Philippines, going beyond mere cost savings.
• Advice for 20+ Location Practices: Get tailored recommendations on which VA integration model might be best suited for large, established healthcare organizations.

If you enjoyed this episode, please subscribe, leave a review, and share it with your colleagues who could also benefit from the power of virtual assistants. We love hearing from you and appreciate your support in making healthcare a little less stressful and a lot more impactful.

Follow Virtual Rockstar on Social Media

• Facebook - facebook.com/virtualrockstar01
• LinkedIn - https://www.linkedin.com/company/virtual-rockstar/
• Instagram - https://www.instagram.com/virtualrockstar_/

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

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In this insightful episode, Jennifer Raams, a business coach specializing in helping practice owners, shares practical strategies for integrating well-being into the fabric of their businesses. Discover how prioritizing your personal well-being can lead to greater success, prevent burnout, and foster a thriving work environment for you and your team. Jennifer draws on her own experiences scaling a business and her expertise in mindfulness to offer actionable tips that busy leaders can implement immediately.

Here are some of the key takeaways:

• Well-being is Foundational for Success: It's not just a nice-to-have; prioritizing your well-being is crucial for sustainable business growth and preventing burnout.
• Intentionality is Key: You need to be deliberate about building practices that support your life amidst the demands of business ownership.
• Small Actions Matter: Incorporating well-being doesn't require huge time commitments. Quick moments of mindfulness, hobbies, and intentional breaks can make a significant difference.
• The Leader Sets the Pace: Your energy and how you show up directly influence the culture and well-being of your team.
• Mindfulness Beyond Meditation: Mindfulness can be integrated into everyday tasks, like focusing on your breath or the sensation of washing your hands.
• The Value of Free Time: Stepping away from work for dedicated periods provides perspective, recharges your energy, and helps you reconnect with your "why."

Connect with Jennifer Raams:

Book A Call: https://calendly.com/jennifer-practicefreedomu/discovery-call Facebook: https://www.facebook.com/profile.php?id=61568421776532LinkedIn: https://www.linkedin.com/in/jennifer-raams-executive-coach-9a92b293/

Click here to take the quiz and discover where you're at in your business journey:

Practice Quiz: https://practicefreedomu.com/practice-quiz/jraams

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Send us a text

In this soul-stirring episode of the Will Power Podcast, Will Humphreys welcomes back leadership expert Bryan Wright to unpack the powerful connection between mindset, leadership, and abundance.

If you've ever felt stuck in the grind—executing endlessly without joy—this episode is your reminder that you were built for more. Bryan breaks down the idea that vision without execution is just daydreaming, and execution without vision is drudgery. True fulfillment comes when the head and heart work in harmony.

In this episode, you’ll learn:

• Why head + heart alignment is the real formula for high-impact leadership
• How trust (in God, self, and the process) is the gateway to an expanded vision
• The difference between being a creator of habit vs. a creature of habit
• How to reframe stress and negative emotions into fuel for growth
• Why your words and mindset directly shape your reality—and success
• The truth about abundance: it’s not about greed, it’s about service

This is one of those episodes you'll want to play on repeat—packed with mindset shifts, actionable tools, and spiritual insights that can change your leadership, your business, and your life.

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.