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In this episode of Will Power, host Will dives deep into virtual assistants (VAs) and how they can support multi-location private healthcare practices. Kayla Pollack and Tone Williams from Virtual Rockstar, a company specializing in placing VAs, share their invaluable insights and experiences, revealing the key differences between successful VA implementation in large vs. small practices.

Key Discussion Points:

• The Power of Teamwork: Discover why multi-location practices that embrace a team approach to VAs, rather than individual hires, experience greater success and smoother integration. Learn how a support system and shared learning environment contribute to better outcomes.
• Setting Your VA Up for Success: Understand the critical role of training and onboarding.
• Who Isn't Ready for a VA: Tone provides clear indicators of individuals who might not be a good fit for a virtual assistant, emphasizing the need for some level of organization and established processes before bringing on remote support.
• Hiring for Specific Skills: Learn why the "jack of all trades" VA is a myth.
• The Top 5 Most Successful VA Roles in Healthcare: Get a breakdown of the most impactful VA roles for multi-location practices.
• Hiring for Culture: Discover why cultural fit is paramount when hiring VAs. Learn how one successful multi-location practice prioritized personality and alignment with their team and patients during the interview process.
• Two Models for Multi-Location Practices: Explore two distinct approaches to integrating VAs: the "all-in" approach for established practices and a more gradual "scaling as you grow" model. Understand the pros and cons of each.
• Saving Money & Improving Lives: Hear a real-world example of a multi-location practice saving over $250,000 annually while experiencing improved results and fostering a strong connection with their VA team in the Philippines.
• The Importance of Onboarding & Ongoing Support: Understand the crucial role of structured onboarding and ongoing communication in building successful long-term relationships with your virtual assistants. Learn about Virtual Rockstar's hands-on approach to support.
• The Impact Beyond Business: Discover the profound impact that hiring VAs at a fair wage can have on families and communities in the Philippines, going beyond mere cost savings.
• Advice for 20+ Location Practices: Get tailored recommendations on which VA integration model might be best suited for large, established healthcare organizations.

If you enjoyed this episode, please subscribe, leave a review, and share it with your colleagues who could also benefit from the power of virtual assistants. We love hearing from you and appreciate your support in making healthcare a little less stressful and a lot more impactful.

Follow Virtual Rockstar on Social Media

• Facebook - facebook.com/virtualrockstar01
• LinkedIn - https://www.linkedin.com/company/virtual-rockstar/
• Instagram - https://www.instagram.com/virtualrockstar_/

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

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In this insightful episode, Jennifer Raams, a business coach specializing in helping practice owners, shares practical strategies for integrating well-being into the fabric of their businesses. Discover how prioritizing your personal well-being can lead to greater success, prevent burnout, and foster a thriving work environment for you and your team. Jennifer draws on her own experiences scaling a business and her expertise in mindfulness to offer actionable tips that busy leaders can implement immediately.

Here are some of the key takeaways:

• Well-being is Foundational for Success: It's not just a nice-to-have; prioritizing your well-being is crucial for sustainable business growth and preventing burnout.
• Intentionality is Key: You need to be deliberate about building practices that support your life amidst the demands of business ownership.
• Small Actions Matter: Incorporating well-being doesn't require huge time commitments. Quick moments of mindfulness, hobbies, and intentional breaks can make a significant difference.
• The Leader Sets the Pace: Your energy and how you show up directly influence the culture and well-being of your team.
• Mindfulness Beyond Meditation: Mindfulness can be integrated into everyday tasks, like focusing on your breath or the sensation of washing your hands.
• The Value of Free Time: Stepping away from work for dedicated periods provides perspective, recharges your energy, and helps you reconnect with your "why."

Connect with Jennifer Raams:

Book A Call: https://calendly.com/jennifer-practicefreedomu/discovery-call Facebook: https://www.facebook.com/profile.php?id=61568421776532LinkedIn: https://www.linkedin.com/in/jennifer-raams-executive-coach-9a92b293/

Click here to take the quiz and discover where you're at in your business journey:

Practice Quiz: https://practicefreedomu.com/practice-quiz/jraams

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Send us a text

In this soul-stirring episode of the Will Power Podcast, Will Humphreys welcomes back leadership expert Bryan Wright to unpack the powerful connection between mindset, leadership, and abundance.

If you've ever felt stuck in the grind—executing endlessly without joy—this episode is your reminder that you were built for more. Bryan breaks down the idea that vision without execution is just daydreaming, and execution without vision is drudgery. True fulfillment comes when the head and heart work in harmony.

In this episode, you’ll learn:

• Why head + heart alignment is the real formula for high-impact leadership
• How trust (in God, self, and the process) is the gateway to an expanded vision
• The difference between being a creator of habit vs. a creature of habit
• How to reframe stress and negative emotions into fuel for growth
• Why your words and mindset directly shape your reality—and success
• The truth about abundance: it’s not about greed, it’s about service

This is one of those episodes you'll want to play on repeat—packed with mindset shifts, actionable tools, and spiritual insights that can change your leadership, your business, and your life.

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

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Do you find yourself constantly rescuing your business? Steve Allred challenges healthcare owners to move beyond the "hero" mentality and embrace the strategic thinking of a CEO. This episode explores how to identify self-sabotaging behaviors, delegate effectively, and cultivate the mindset needed to achieve significant growth and a better future for your business.

Listen to this episode if you want to:

• Understand the crucial mindset shift from healthcare provider to CEO.
• Learn how to delegate effectively and empower your team.
• Gain clarity on your business financials and make data-driven decisions.
• Overcome self-sabotaging "hero" behaviors.
• Develop a strong leadership vision for your practice.
• Unlock your business's full potential for growth and impact.

If you enjoyed this episode, please take a moment to leave a rating and review on your favorite podcast platform. This helps us reach more listeners like you! Don't forget to subscribe so you never miss an episode.

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Send us a text

In this inspiring episode, Will interviews Angie McGilvrey, a visionary physical therapist who’s upscalling the industry with her primary care PT model. Angie shares her journey of building a practice that focuses on direct access, self-pay, and serving the “athlete-minded” individual. She discusses how she transitioned from a traditional insurance-based practice to a model that empowers patients and provides access to elite technologies. Angie also shares her powerful story of leading her team through a devastating hurricane, emphasizing the importance of purpose, vision, and building a strong team culture.

Key Takeaways:

• The power of vision and purpose in building a successful business.
• The importance of niching down and serving a specific target audience (the athlete-minded).
• The benefits of a direct access, self-pay model in physical therapy.
• How to create a strong team culture through branding, communication, and shared purpose.
• The importance of leading with questions and empowering your team.
• The power of combining your passion and purpose to create a larger impact.
• The importance of branding in creating a culture.
• The importance of language in creating a culture.

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

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Join us as we sit down with Garrett Salpeter, founder of NeuFit and creator of the groundbreaking NEUBIE device, to explore the intersection of business mastery, personal growth, and cutting-edge technology in healthcare.

In this episode, we delve into:

• The Entrepreneurial Operating System (EOS): Discover how this powerful framework can transform your practice, streamline operations, and boost accountability.
• The Spiritual Side of Business: Learn how owning a business can be a catalyst for profound personal growth and self-discovery.
• Building Trust Through Results: Uncover the secrets to creating a patient-centric practice that delivers exceptional outcomes and fosters lasting trust.
• The Science of the NUBI: Explore the revolutionary technology behind the NUBI device and its potential to reshape the future of neurological rehabilitation.

Whether you're a seasoned healthcare entrepreneur or just starting your journey, this episode is packed with valuable insights and inspiration to help you achieve greater success in your practice and life.

Bonus: Garrett shares his incredible story of innovation and the driving force behind NewFit's mission to revolutionize patient care.

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

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What if the key to solving complex problems was something visual?

In this episode, Justin Sirotin dives deep into the power of visual mapping and systems thinking to reveal hidden problems and streamline business efficiency. He shares how mapping techniques can be used across industries—from business and healthcare to education and entrepreneurship to enhance team collaboration, decision-making, and organizational development.

Key Takeaways:

• How visual mapping uncovers blind spots in problem-solving
• The role of systems thinking in making better business decisions
• Why team collaboration is essential for innovation & efficiency
• How to practice problem-solving in low-risk environments to build confidence
• The power of empowering teams to take ownership of solutions

If you’re a business leader, entrepreneur, or problem-solver, this conversation will give you actionable strategies to improve efficiency and develop a smarter approach to tackling challenges.

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Send us a text

What makes a great leader? In this conversation, Sean Healy dives deep into leadership development, company culture, and the power of embracing failure as a learning opportunity. Sean Healy shares powerful insights on the following:

• How transparency, accountability, and structured communication shape high-performing teams. Learn
• Why feedback is the foundation of trust,
• How SOPs keep teams aligned
• Why cultural fit is critical for long-term success.

If you're a leader, manager, or business owner looking to drive business growth and employee satisfaction, this episode is a must-listen.

Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Book a free call to learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.