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Brad Englert has written Spheres of Influence: How to Create and Nurture Authentic Business Relationships to help emerging leaders develop and perfect what he calls the “critical hard skill” of building effective and enduring business relationships.

For forty years, Peter Parnegg thought he’d perfected the art of selling. A successful CEO and international speaker, he knew firsthand the requirements of a high-functioning sales organization. But after countless interactions with clients, agents, and managers, he realized the industry’s prevailing wisdom was fundamentally flawed. The answer? Don’t sell. Ask questions. Good questions.

Explore the transformative journey of embracing compassion and authenticity in the workplace with Better Places. Robert Rasmussen, Founder and CEO of Agile Six, brings his vision of what a business community can aspire to become. Rooted in the timeless wisdom of Ahimsa, or nonviolence, this heartfelt narrative moves beyond the zero-sum game of winners and losers to reveal the profound impact of our words and actions on the world around us. Discover the author’s personal evolution from a survivor of unrealistic standards to an advocate for compassionate, interdependent communities.

Utilice esta guía de narración de historias como una base para cambiar la forma en la que narra sus historias. Los ejemplos ofrecidos son de algunos de los más grandes oradores del mundo, narradores de historias, con el asesoramiento de los principales expertos. Desde los autores más vendidos hasta los oradores de motivación que transforman generaciones, este libro cubre todos los fundamentos del extraordinario arte de narrar historias. Los consejos que aparecen aquí le ayudarán a transmitir sus historias y la gente que las escuche se sentirá involucrada y motivada.

Celebrated keynote speaker, trainer, and leadership coach Rene Rodriguez delivers an eye-opening roadmap to using applied neuroscience to improve listeners' communication ability, critical thinking, cultural awareness, and leadership skills. Based in the author's proprietary AMPLIFII system and methodologies he has taught to over 100,000 participants around the world, the book offers practical tips, useful frameworks, guided practice, and simple application exercises to help listeners create new and lasting behaviors that effect change in their life and work.

The country's #1 sales trainer, Jeffrey Gitomer, offers a fresh take on networking and connecting your way to success. The Little Black Book of Connections is based on the power of give value first. It's about how you can climb the ladder without stepping on people's backs. It's about how to earn the respect of a powerful mentor without begging.

Sound interesting? The author thinks so too! Listen to Communicate Excellence: A Guide to Authentic, Positive, Consistent Front Desk Communication and experience the compelling world of customer service and communication in dentistry and orthodontics.

Comunicação é uma competência cada vez mais valorizada. As reações obtidas por nossas falas determinam o alcance dos objetivos, a realização das metas, as maiores ou menores oportunidades pessoais e profissionais. Mas como alcançar uma comunicação competente? Como conseguir que o interlocutor receba a mensagem que queremos passar? A fonoaudióloga Leny Kyrillos e o jornalista Carlos Alberto Sardenberg mostram os caminhos–e as armadilhas–para chegarmos lá.

Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts.

They say talk is cheap—but podcasting is currently a billion-dollar business. Now Joe Pardavila reveals how you can create the kind of conversations that draw both audiences and applause. Drawing on his many years as a radio host on a top-rated radio show in the New York City area, Joe shares a bevy of illuminating anecdotes featuring such superstars as Taylor Swift, Russell Crowe, Jennifer Aniston, John Mayer, and Chris Martin that demonstrate how the right communication skills can create magic moments.

In Am I Making Myself Clear?, business leader and author Terry Felber shares the secrets of the world's greatest communicators, equipping listeners to do everything from participating in a meaningful conversation to successfully consummating a business discussion. Through ten essential skills, including such concepts as the Art of Unspoken Language, the Art of Encouragement, and the Art of Problem Solving, he shows listeners how to achieve real communication.

As everyone adjusts to hybrid and remote ways of working with others around the world, and we develop more ways of communicating, how you can use words to engage, inform, persuade or sell to others is increasingly important. And writing clear, error-free content that is appropriate for its intended purpose is something that anyone can learn to do. Writing Skills for Business is packed full of quick tips and nuggets of advice on how to communicate better in your writing.

You see the giant footprints the moment you walk through the door. The conference room is a swirling mess of tension, heaviness, anxiety, and peanut shells. Something is very wrong with your team. Everybody knows it, but nobody is talking about it. It’s obvious there’s an elephant in the room. Is it an Avoidephant, feeding off the fears of retaliation and exclusion? Perhaps it’s a Blamephant—whom we love to feed because it makes us feel better about ourselves. In Don’t Feed the Elephants!, Sarah explores how you can address the true elephant in the room: avoidance.

La comunicación persuasiva es una forma eficaz de influir en la mente y el comportamiento de los demás. La persuasión básicamente significa tratar de influir en la forma en la que alguien piensa o se comporta. Hay multitud de formas de persuadir a alguien para que haga algo. La publicidad, por ejemplo, es una forma de persuasión que apela a las emociones para que la gente compre. Es asociar un refresco con ser feliz. Es la forma que tiene la publicidad de decirte que si compras el refresco serás tan feliz como las personas del anuncio.

Are you looking to get investment for your start-up? Have an idea you know is going to sell? It can be a daunting prospect in an industry with a 90 percent failure rate, so how do you stand out from the crowd? Start by getting How to Hack Humans, listening to it, and realizing, "Hey, this Seth Erickson guy might be on to something." Learn how to use the ancient and organic art of storytelling to tap into the human brain and connect with others more efficiently. Discover how you can use the effect a story has on the brain to your advantage.

Business Bullshit considers why empty talk is so popular, and outlines the impact it has on organizations and the people who work there. The author makes a case for why organizations need to avoid empty talk and reconnect with core activities.

Du hast von der Transaktionsanalyse (TA) gehört und bist jetzt neugierig geworden? Mit diesem Hörbuch schaffst du den schnellen Einstieg. Innerhalb eines Nachmittags gewinnst du einen kompakten und pragmatischen Überblick über die TA: gut strukturiert und verständlich. Finde mit dem Mini-Selbsttest und kleinen Übungen heraus, für welche Bereiche deines Lebens TA interessant sein könnte. Erfasse mit vielen Grafiken, Übersichten und Steckbriefen wesentliche TA-Eckpfeiler in kurzer Zeit. Nutze das gratis online Angebot.

Conducting yourself online can be challenging. It sometimes seems like the web and social media is tailor-made to cause upset and anger. But, with the right guide, anyone can learn how to be a beacon of civility and politeness online. In Digital Etiquette for Dummies, a team of online communication experts share their combined insights into improving your presence on social media, writing emails that exude positivity and clarity, behaving correctly in virtual meetings, and much more.

This audio course offers a range of vocabulary targeted at managers looking to speak French with customers, colleagues, suppliers, and in other business contexts. The words and phrases are targeted at business usage and supply a set of useful words and phrases to improve your business French.

First of a two-book series to address problem solving and writing skills among your team or students via a simple proven formula that is the foundation to structured thinking, to write clearly, to persuade a target audience to say yes. You can put it into practice right away!