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A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.

What is investment banking? How do investment bankers generate profit for their clients? What is the function of each specialty? How has the industry changed in the past decade? Investment Banking Explained answers these questions - and offers a complete overview of this complex industry. In easy-to-understand language, Investment Banking Explained provides everything you need to identify structures, strategies, and operational aspects of investment banking, and it offers thorough examinations of the operations of the world's most successful firms.

This highly accessible ground-floor view of corporate accounting offers everything you need to navigate today's financial landscape with the knowledge and confidence of a seasoned pro.

The church in America is getting smaller and smaller. Each year average church attendance decreases, while the number of Americans who identify as no religious affiliation increases. Even traditionally Christian areas, such as the Bible Belt, are seeing the same trends as the rest of the nation. America is not alone in experiencing these trends. Western Europe, once a strong Christian continent, is also going the same way. What is the cause of the decline of Christianity in America as well as Western Europe?

A fast-paced true story of Holocaust survival, where death lurks around every corner, The Journalist, a story unlike any other Holocaust memoir, depicts life in a concentration camp as well as tales of the death marches, a bold escape, the days of wandering in the forest dodging Nazi troops, the unceasing pangs of hunger, and the years of searching and longing to live in a free country. Will the journalist live to fulfill his destiny, or will his life be cut short by one of the world's biggest atrocities?

Newspaper headlines and prime-time TV interviews lauded Enrique Peña Nieto after he won Mexico’s 2012 presidential election. Time Magazine front covered him as “The Savior of Mexico.” By the second year of his administration it had become obvious that the savior was a failure. Attempted cover ups failed to conceal an economy based on self-enrichment and the impoverishment of overly 40 percent of the population and the disappearance of forty-three young student protesters. Peña Nieto’s wobbly status became even more fragile when he encountered US Republican presidential candidate Donald Trump.

Fifteen years ago, DEA agent Bruce Carter was left for dead on his wedding day, his wife and unborn child slaughtered by the cartel. But Carter didn’t die—he was reborn as Jason Miller, a one-man army dedicated to eradicating the cartel menace by any means necessary.

An unseen war reaches the far north of Canada. One extended family, relying on the matriarch’s instincts, flee ahead of the attack to seek refuge at a long-forgotten hunting lodge, hoping the deep isolation will protect them.

Bitcoin for the Boardroom is a guide for C-Suite executives on Bitcoin and its impact on business. It covers topics such as blockchain analysis for tracking money flow, security advantages of using cryptocurrency, stablecoins for mitigating volatility, decentralized finance, meme coins, hardware wallets, ransomware protection, and the role of the CISO in safeguarding organizational security.

There is a need for a new generation of politicians to change the world, and Emmanuel Macron could very well be a prototype. Macron Unveiled examines Macron's first four years as France's president, scrutinizing Macron's personality, his way of solving problems, his sources of inspiration, his mistakes, his difficulties, as well as the impact he may already have had in his country, Europe, and the world.

The good folk of Perpetuity Valley, Wyoming, have a secret. These modern-day citizens aren't just descended from the original settlers—they actually are the original settlers. They trekked here by wagon train in 1846, and for some mysterious reason, none of them has aged a day since. Of course, if word ever gets out about a miracle like this, the valley might get a wee bit crowded. So about a hundred years ago the townsfolk agreed to keep the secret to themselves and never allow any property to change hands.

Matthew Rollins, an aspiring singer/songwriter, takes a job as caretaker of Kinnawe House in Agamenticus, Maine. The haunting begins immediately upon Matthew's arrival, when the ghost of his mother appears. Threatening, ghostly strangers stalk the property. The cellar is filled with mysterious, foul-smelling casks. And with each day, Matthew's insomnia gets worse.

Kidnapped and held for ransom for 18 days by Nigerian pirates, Captain Wren Thomas suffered horrors, bringing to life the reality of modern-day pirating. Faith carried him during, and after captivity a beloved PTSD (post-traumatic stress disorder) service dog named Beaux eventually saved his life once again.

Set in the early 1960s, this is the story of a family-oriented community, surrounding a winterbourne stream, in Northern California. It is full of average law-abiding citizens who live in picturesque equestrian properties with white three-rail fences. A violent motor vehicle accident and the attempted resuscitation of the victim, a homeless drug addict, by surgeon Doctor Franklin Carson and his Labrador, Winston, begins a fast-paced story of deception and lies. The event calls attention to a problem in the small community.

In Israel, famed archaeologist Christopher Jordan and ancient manuscript expert Kathryn Ferguson team up again to save two recently discovered jars and the early Christian documents they are believed to contain. Complicating their effort are an American fundamentalist student who discovered the jars and fanatically believes they should be in Christian hands, and a Hezbollah kidnapping attempt of Chris and Kate in reprisal for their earlier heisting of Mark's original gospel from Syria. Israeli and Palestinian antiquity authorities are also in the mix for claiming ownership of the jars.

Blackjack addict Frank Savic is deeply in debt and facing family problems when he's asked to delay his retirement to catch a vigilante killer who murders other murderers in a manner the veteran cop has never seen. While dead bodies stack up, the motorcycle-riding policeman also finds himself reluctantly involved with a desperate mother who will do anything to get justice for her dead son. Savic, his investigation complicated by a suspected FBI coverup and a prison bribery scandal, is unaware that the murderer might be the solution to his own financial and domestic dilemma.

When Detective Maddy Reynolds escapes street violence by leaving her job to live in the Adirondacks, she builds a house on Berry Lake, across from The Glades. Avery Jordan, its founder, operates a sex trafficking operation out of the sprawling retreat. He and his minions are on a collision course with the renowned detective when they try to discover her true purpose for moving to the remote location.

In 1942, in its rush to assemble a force of seven million to take on the Axis powers, the Army discovered it had inducted some iffy patriots. Unsure of what to do with them, the Army put them all into a misfit company: the 620th Engineer General Service Company. Seething, they considered disobedience, desertion, and, ultimately, a plan to sabotage the war effort. That’s when Dale Maple and two German POWs deserted. Their plans: get to Germany and persuade the government to supply money and materials for guerilla war on US soil. That’s when their fates took an only-in-America turn.

This book focuses on the history of several kings and queens. Learn about Anne Boleyn, her execution for treason, and her political and religious upheaval, and Bloody Mary, or Mary Tudor, the queen who took on the Protestant revolt. In France, learn about Charlemagne, King of the Franks, King of Lombardy, and Emperor of the Romans; Eleanor of Aquitaine, one of the wealthiest women in Western Europe; and Marie Antoinette, the last queen of France before the French Revolution. Last, return to England with Queen Victoria and Richard the Lionheart.

Between 1765 to 1791, the American Revolution was an ideological and political revolution in British America. In the American Revolutionary War (between 1775 to 1783), the Americans in the 13 groups established sovereign countries that beat the British, getting independence from the British Crown and establishing the United States of America, the first modern-day constitutional liberal democracy. The tax of American settlers by the British Parliament, a body in which they had no direct representation, provided contention.